Big Telecom Event: 'Mobile Network Security'

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Jun 23, 2014 1:52:00 PM

The Big Telecom Event ended on a strong note at the Sheraton Towers in Chicago last Tuesday afternoon with a highly info​rmative panel session on mobile network security, sponsored by leading telecom industry blog Heavy Reading. Patrick Donegan, a senior analyst at the site, led a discussion with Neil Cook, CTO at

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Topics: Voice and Phone

4 reasons to choose a hosted business phone system

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Jun 11, 2014 1:16:00 PM

When it comes to business phone systems, there are several decisions that an organization must make. Perhaps the most basic and important, though, is whether to pursue an on-premise or hosted solution. While there are advantages to both, many firms are increasingly reaching the conclusion that a cloud-based option is

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Topics: Voice and Phone, Numbers

5 key features for effective business phone systems

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Jun 4, 2014 1:13:00 PM

Few things are more important for businesses than communication. If employees cannot reach out to each other and clients easily and effectively, the organization as a whole will suffer. With this in mind, choosing the right business phone system is essential. A powerful, intuitive phone system can dramatically improve a

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Topics: Voice and Phone, Numbers

The Basics of Unified Communications

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May 30, 2014 9:08:00 AM

New technology continues to proliferate at a breathtaking speed, and small business owners have been tasked with keeping up or running the risk of falling behind the competition quite quickly. In the realm of unified communications, many of the tools that are available today have been around for more than

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Topics: Voice and Phone

Hosted Phone System Offers Flexibility Benefits for Small Businesses

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May 28, 2014 1:12:00 PM

Cloud services have seen tremendous popularity growth in recent years, and with good reason. This technology can improve a company's operations in numerous capacities, with benefits ranging from cost savings to greater flexibility to more reliable security. These advantages are applicable to a wide range of business

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Topics: Cloud and Data, Voice and Phone

How To Conduct A Successful Video Conference

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May 27, 2014 5:43:00 AM

Considering the hundreds of thousands of years that humans have been doing business with one another, conducting a deal or partnership over video chat is a new development that many companies are still getting used to. Though best practices continue to change and develop as quickly as the technology itself,

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Topics: Cloud and Data, Voice and Phone, Business Extras, Marketing Tips, How

Trends in Unified Communication Adoption, Utilization

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May 23, 2014 1:10:00 PM

In the past several years, businesses from a wide range of industries, as well as public sector agencies, have pursued massive overhauls of existing technologies in hopes of modernizing their operational environments. Cloud computing has played a major role in the transformation of IT frameworks, while unified communications has accelerated in

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Topics: Voice and Phone

Unified Communications Remain a Priority in Private, Public Sectors

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May 14, 2014 5:15:00 PM

With businesses becoming more mobilized and spread out with the passing of each year, leaders have worked to ensure that employees have all the tools necessary to remain connected and collaborative regardless of where they might be at any given time. This has led to major growth in unified communications

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Topics: Voice and Phone

VoIP Continues To Replace PSTN

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May 8, 2014 10:14:00 AM

Business phone services have evolved substantially in the past several years, driven by demand for affordable, feature-rich technologies that were once not accessible through traditional equipment. Several recent reports have indicated that the old days of the Public Switched Telephone Network (PSTN) are going the way of the dinosaurs, replaced swiftly

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Topics: Voice and Phone

Trends in the Unified Communications Market

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Apr 30, 2014 3:24:00 PM

Unified communications have become a more popular approach to collaboration and equipment deployments in the small and medium-sized business sector throughout the past several years. Beginning with Voice over Internet Protocol business phone services at the turn of the century and expanding into completely integrated, robust communication capabilities, UC, when

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Topics: Voice and Phone