The average health care provider, much like organizations operating in virtually every industry today, is more reliant upon applications than ever before, regardless of whether the software is mobile or personal computer-oriented. Without a well-constructed and informed application lifecycle management strategy in place, the efficacy of these investments will not be optimal nor beneficial to end-users on an everyday basis.
Application management is still a relatively new undertaking for many smaller medical organizations, especially in terms of the complexity that most effective pieces of software come with in the modern market. As such, leaders in the health care sector must ensure that they are proactively erecting frameworks that will guide IT professionals and others tasked with oversight in the right direction over time.
Simple steps toward effective management
Each medical organization will need to establish relatively unique approaches to application management, development and delivery, but there are several steps every entity can benefit from in the early stages of planning. Here are a few of the more important aspects of application management for health care providers to consider:
- Security and compliance: Of course, in a sector that is as heavily regulated as health care, compliance and security requirements must be at the top of the priority list. Contingencies and oversight frameworks should be in place to ensure that applications do not end up going awry, and that data leakage is avoided when employees are using the software for data-related responsibilities.
- Integration and configuration: IT departments should have a clear roadmap that takes them from the application provisioning or development stages all the way to eventual delivery and management. This is where integration and configuration come into play, as these two activities will work to ensure interoperability among a variety of devices and systems, while minimizing the risk of outages and dangerous bugs.
- Employee feedback: Having an application management strategy in place that completely lacks user input will rarely work to the benefit of the organization. Physicians and practitioners should always have opportunities to explain some of the positive and negative experiences they are having when they use each app. This feedback should then be used to improve the overall application lifecycle management strategy.
By taking targeted and well-planned steps toward long-term application management, health care organizations will be better positioned to engage and empower their staff members for optimal productivity and security.